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Delivering value since 1954.

Channel Control Merchants (CCM) delivers more than 30 years of proven experience in reverse logistics. The only vertically-integrated direct-to-consumer company in the industry, we understand the ecosystem of consumer products better than anyone. We customize strategies to every client’s distinct needs to monetize inventories and maximize recovery effectively and efficiently, and have proudly served many Fortune 500 retailers and consumer product companies. As both a trusted manager of brand-sensitive secondary market goods and extreme value offline retailing, CCM safeguards your most valued assets—your image, your reputation, and your bottom line.

A history of service and stewardship.

Owned by KKR and founded in 1954 as Hudson Salvage, Channel Control Merchants has grown to become the most partner-centric, user-friendly reverse logistics specialist in the industry. Delivering the experience to address today’s most challenging secondary inventory monetization needs, we protect your brand while becoming an extension of your community and sustainability initiatives.

Our vertically-integrated “direct to consumer pipeline” model supports zero-waste practices by keeping unproductive inventory out of landfills and in the hands and homes of real people. And our company-owned network of unassuming extreme value retail stores provides meaningful value to underserved communities through accessibility, affordability, and job creation.

We care more.

It’s about doing things the right way to deliver results that don’t just make profits – they make a difference. And it’s the bedrock of our belief that maximizing recovery begins with maximum integrity.